Accessibility Statement

At CBC Mortgage, we’re always working to enhance the experience for our clients and guests, by continually monitoring and increasing the accessibility and usability for everyone.. Our accessibility efforts are founded on the CBC Mortgage ideals of providing financial stability to our communities, which includes a meaningful online experience. While there is no single test of conformance, we have selected the Web World Wide Web Consortium’s (W3C’s) Web Content Accessibility Guidelines (WCAG) 2.0, Level AA as our target. Design and ongoing enhancements are made with this level in mind. Those who need further assistance may visit a local branch, speak with us on the phone, or send a message through the website, during business hours.

What are we doing?

To help us make the CBC Mortgage website a positive place for everyone, we use the Web Content Accessibility Guidelines (WCAG) 2.0. The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the CBC Mortgage website. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

How are we doing?

We want everyone who visits the CBC Mortgage website to find the experience helpful and rewarding. If you enjoyed using the CBC Mortgage website, or if you had trouble with any part of it, please let us know. Feedback on ways to improve accessibility is always welcome.

Contact Us
Email: [email protected]
Or send us a note using the form on this page.
This accessibility statement was updated on Sept 4, 2020.

Accessibility Instructions

The following table includes many of the most common online interactions, the standard keystrokes for the interaction, and additional information on things to consider during testing.

IF you want to… THEN select
Move forward from link to link or to controls Tab
Move backward from link to link or to controls Shift + Tab
Select buttons Spacebar
Navigate and select Radio Buttons Arrow
Select/deselect boxes Spacebar
Move from box to box Tab
Open a List Box ALT + Down arrow
Read the prior screen CTRL + Page Up
Read the next screen CTRL + Page Down
Go to the top of the page CTRL + Home
Go to the bottom of the page CTRL + End
Close the current window (in Internet Explorer) CTRL + W
Refresh the screen F5
Go back a page ALT + Left Arrow
Go forward a page ALT + Right Arrow
Navigate to & select the text in the address combo box ALT + D

 

3rd Party Accessibility, Compliance & Website Governance Partner

Siteimprove