Privacy and Security

First Federal Bank® is committed to providing the highest level of privacy and security pertaining to the collection and use of our online banking customer’s personal and account information. Click here to read our Privacy Statement so you can better understand our diligence in protecting your private information.

Respect of Right to Privacy

First Federal Bank respects and honors your right to privacy and takes every preventative measure to grant you the same level of privacy within our virtual branch that you receive through more traditional bank delivery channels.

Collection and Use of Personal Information

First Federal Bank and our business partners who help us deliver online banking services will have access to your personal information. All personal information gathered and stored by the bank is used for precise business purposes to secure and implement your personal accounts and transactions and ensure the bank complies with state and federal banking regulations. The personal information gathered will also help the bank to understand your financial needs and facilitate the development of enhanced products and services.

Limited Employee Access of Personal Information

First Federal Bank limits the employee access to your personal information to only personnel with authorization to analyze your account for legitimate business purposes. Our employees adhere to a code of ethics that includes training to realize the importance of maintaining the confidentiality of your personal information.

Third-Party Disclosure Restrictions

Personal information may be supplied to a third party in the following instances:

  •  In order to process a customer transaction.
  •  At the customer’s request.
  •  As allowed by law, the exchange of information with reputable reporting agencies.
  •  As allowed by law, in the course of an investigation of fraudulent activity or subpoena.
  •  First Federal Bank will not sell your personal information to third parties for marketing purposes.

Disclosure of Privacy Policies

First Federal Bank is committed to ensuring the privacy of our customer’s personal and financial information. For more information regarding the Online Banking Privacy Policy, click here to download our Privacy Notice.

Privacy Notice for California Residents