Testimonials

Closed refinance loan, Raleigh, NC

I can honestly say that I was 100% satisfied and very impressed with the teams knowledge and professionalism, great attitude and would have no qualms about highly recommending your services to any one searching for this type of service. Well done!
Thank You Again!

Our experience with First Federal Bank®, was undeniably top-notch! Without a doubt, the process to obtain a mortgage can be extremely daunting. First Federal Bank worked tirelessly to provide consistent information and thorough feedback from beginning to end. Our loan was a bit more complicated than the norm, but we felt confident that the typically convoluted path towards closing was going to be well-charted with every loop closed–and it was. At no point did we experience anything short of first-class service, and in fact, First Federal Bank ensured that we received solid guidance and honest advice throughout. Coupled with friendly service and superior professionalism, we would highly recommend First Federal Bank® as your “go-to” destination for your mortgage needs!

All the big banks said “No,” to our request to refinance. One of them even said, “don’t waste your time. If we can’t do it, no one can.” I shared this story with my neighbor. He told me to call First Federal Bank®. They went to work and made it happen. First Federal Bank is responsive, knowledgeable, friendly and persistent. I knew immediately when I spoke with them that they were going to make our refinance happen. They did and we are forever thankful to our neighbor for introducing us and to First Federal Bank for working out our refinance. We now have mortgage professionals we know we can count on.

I personally closed my loan with First Federal Bank®. My first contact with First Federal Bank was on 2/27/2012. I just closed last night which was 3/21/12. I think a three week turn around on a refinance is pretty amazing. The whole process was very smooth and professionally done with a very reasonalble list of documentation requests from First Federal Bank. I highly recommend!

First Federal Bank® was a pleasure to work with. Their expertise and dedication produced a painless refinance experience. First Federal Bank kept us fully informed of where we stood in that process and insured the process Moved along as planned. It was a pleasure to work with First Federal Bank®

First Federal Bank was our mortgage adviser through the entire process and I can’t say enough good things about them. Every phone call and question was answered promptly and professionally. I went with First Federal Bank because they had the best rates offered on Zillow. Even though First Federal Bank is in Georgia and we were refinancing our home in Washington the process was as smooth as dealing to someone locally. We have re-financed 3 times over the past 10 years and and we were expecting it to be more difficult this time around with all the credit tightening, but working with First Federal Bank made it one of the easiest re-fi’s we have been through. Highly recommend this lender.

I can not say enough good things about my experience with these folks. Immediate response from start to finish. Always professional and personable. I would gladly recommend First Federal Bank.